Secret report sheds light on Toronto police culture

Toronto police “substantially” overestimate how competent they are at dealing with intercultural issues, which can result in members believing they “get it” and misread conflicts between police and Toronto’s diverse population, reveals a report based on a voluntary survey of more than 800 staff.

The report, commissioned by the Toronto Police Service, paints a service-wide profile of an organization that has a “fuzzy sense of what intercultural competence looks like and what culturally responsive policing involves.”